The counselling session focuses on your interests, questions, and concerns related to further education, employment, and qualifications. At our centres, we provide high-quality education and career counselling. Our services are available to everyone, regardless of personal circumstances.

Our centres

We provide counselling on:

Further Education and Training

The counselling we provide covers the following topics: general further education, continuing vocational education and training, skills upgrading, specialised further training opportunities, and retraining.

Training, Study, School Graduation, and Post-Qualification

We offer counselling on (dual) training, entering a trade or technical collage, or a university. We provide advice on post-qualification and the transition from study to vocational training. We also offer information on catching up on (partial) vocational qualifications and acquiring or retaking a school-leaving certificate .

Professional (Re)orientation

We provide counselling on professional (re)orientation and career change. Based on your interests, competencies, and qualifications, we will show you new career opportunities, perspectives, and paths.

Learning and Learning Conditions

We provide counselling and information on learning conditions and requirements, as well as different forms of learning in education and training. We offer guidance on “learning to learn”, online learning, and help with developing learning strategies.

Job Prospects and Entering the Labour Market

We offer counselling on career entry planning and development. Based on your educational and professional history, we support you in planning and developing your career. We provide information on application strategies and guide you on how to enter work and employment.

Qualification and Further Training in the Company (Qualification Consulting)

We advise companies on corporate qualification options, qualification offers for employees, and planning further training needs, including funding opportunities. We also support companies in planning training goals and developing of a training strategy.

Funding and Financing Options for Education Activities

We provide information and advice on funding opportunities for further education, study, and training, such as upgrading BAföG, BAföG, or qualification funding from the Employment Agency. We will show you suitable financing options and explain the conditions and processes for financing your educational plans.

Professional Integration and Qualification in Germany

We offer counselling to immigrants on professional integration and qualification opportunities, including training, studies, internship, and German language courses. We provide multilingual counselling regardless of country of origin or residence status.

Additional services

Counselling on changing career paths to become a pre-school educator

Information on ways to enter the profession of pre-school educators, mobile in the InfoPoint of the Senate Department for Education, Youth and Family or directly at a counselling centre.

Partnership with other guidance and counselling services 

Guidance on adult literacy and basic education in collaboration with the social services and the district counselling services.

PC and Internet use for personal research and orientation 

Availability of PCs and the Internet for (supervised) personal research in further education databases and for preparing CVs and application documents.

Workshops on topics such as career orientation, skills assessment, etc

Counselling and workshops on topics such as career entry or return to work, competence assessment and balancing, learning in adulthood, digitalisation and world of work, introduction to information search and processing on the Internet.

Expert consultants provide information and guidance on all matters pertaining to education and the world of work. Our team undergo continuous further training and have up-to-date knowledge on education, careers and the employment market. The counselling facilities assure a professional level of service that is QBM (Qualitätsrahmen Berliner Modell) certified.

Useful materials for download

in person

by telephone 

by video

via chat

by e-mail

27.000

interviews conducted annually

15

centres
in Berlin

9 am – 5 pm

Monday to Friday

14

languages spoken by our counsellors