Services and Centres

The interview focuses on your interests, questions and concerns regarding further education, work and qualifications. At our centres, we offer you high-quality advice on education and careers. Our services are available to all, irrespective of personal circumstances.

Our centres

We advise you on:

Further education and training

The advice we provide covers the following areas: general and vocational education; advanced education; specialist training opportunities; further education and vocational training; degree courses at university or technical college.

Change of career path and preparing your CV

We work with you to identify new career prospects based on your skills, interests, professional experience and qualifications.
Tip: We offer regular workshops for professional reorientation.

Funding/financing options, including the Bildungsprämie scheme

We provide information and advice on sources of funding for your chosen course of education or training. We discuss appropriate financing options and explain the conditions you will need to meet as well as how to navigate the application process.
We provide advice on the Bildungsprämie educational grant scheme. If the eligibility requirements are met, we will then issue you with a grant voucher which you can use to subsidise your continuing education or vocational training.

Learning conditions, forms of learning and learning strategies

We support and advise you in the attainment of your education and learning aspirations, whether for a university degree course, vocational training, further education or for your job. We advise and inform you about the conditions you will have to meet and about the learning format of your proposed course of education or training. We also offer advice on individual learning strategies.

Job prospects and entering the employment market

Based on your professional, training and educational record to date, we will support you in enhancing your career prospects. We will work with you to develop job application strategies and show you the pathways into work and employment.
Tip: We organise regular workshops on various topics relating to job applications.

Qualifications and further training in the workplace

We advise small and medium-sized enterprises on improving the qualifications of their staff, on further training requirements and on current funding opportunities. We also support companies in identifying their training objectives and developing training strategies.

Post-qualification, vocational qualification catch-up and language acquisition

We provide advice on vocational qualifications, post‑qualification and retraining. We also inform you about course duration, financing and entry requirements.
We advise you on opportunities to improve your language skills and point you in the direction of suitable courses.

Professional integration of refugees and immigrants

Our mobile Educational Counselling and Career Guidance service provides multilingual guidance, irrespective of your country of origin, native language or residence status.
We advise on career prospects and support you in realising your professional goals. We also offer guidance on training and study courses, opportunities to improve your qualifications, finding employment, making job applications, internships and German language courses.

Additional services

Advice on changing career to become a teacher

Information on routes into the education profession – from the Infopunkt of the Senate Office for Education, Youth and Family Affairs or in person at a guidance and counselling centre.

Partnership with other guidance and counselling services 

Guidance on adult literacy and basic education in collaboration with the social services and the district counselling services.

PC and internet use for personal research and orientation 

Availability of PCs and the internet for (supervised) personal research in further education databases and for preparing application documents

Workshops on vocational orientation, skills assessment etc

Guidance and workshops on topics related to job applications, career entry or return to work, skills assessment, acquisition of learning skills, introduction to information search and processing on the internet.

Expert advisers provide information and guidance on all matters pertaining to education and the world of work. Our team undergo continuous further training and have up-to-date knowledge on education, careers and the employment market. The advice facilities assure a professional level of service that is QBM (Qualitätsrahmen Berliner Modell) certified.

Background information

Useful materials for download

Educational Counselling and Career Guidance Flyer An overview of our services and centres (German only)Download
Interview Checklist Prepare your interview with us (German only)Download
Application Checklist Useful tips for your job application (German only)Download

in person

by telephone 

by video

via chat

by e-mail

20.000

interviews conducted annually

What our clients say:

I am pleased to have been given this level of expert support that I could never have afforded on the open market.

I am now a bit closer to achieving my objective and to financing it.

I now know where to find the relevant courses. It has boosted my motivation, and I have already planned the next steps along the way.

A good atmosphere, no long wait for an appointment, and all the main points were covered. Great result. The staff were committed and highly competent…

To have received actual offers was a very important outcome for me.

8am – 6pm

Monday to Friday